Hostess
2 days ago
AHostess (or Host) is responsible forgreeting and managing guests at a restaurant, event, or othervenues. The role requires a mix of customer service,organizational, and communication skills. Here are key skills thatare important for a hostess:
1.Customer ServiceSkills
- FriendlyDemeanor: Greet guests with warmth, kindness, and apositive attitude.
- ActiveListening: Pay attention to guests' needsand requests to ensuresatisfaction.
- Problem-Solving:Handle guest concerns or complaints effectively andcalmly.
- Professionalism:Maintain a courteous and respectful attitude at alltimes.
2. CommunicationSkills
- ClearVerbal Communication: Articulate clearly whenspeaking to guests andcoworkers.
- Non-VerbalCommunication: Use body language, such as smilingand eye contact, to make guests feelwelcome.
- Multitasking inConversation: Handle multiple guest interactionssimultaneously without confusion.
3.OrganizationalSkills
- TableManagement: Efficiently manage reservations,seating, and waiting lists to avoid overcrowding ordelays.
- TimeManagement: Prioritize tasks, such as checking inguests, managing wait times, and coordinating with servers andkitchen staff.
- Attention toDetail: Ensure the seating chart is updated andguests are assigned to the right tables based on their preferencesor special requests.
4.InterpersonalSkills
- Teamwork:Collaborate with the rest of the restaurant staff, includingservers, bartenders, and managers, to ensure smoothoperations.
- Empathy:Understand the emotions and needs of guests and address themappropriately.
- ConflictResolution: Handle difficult situations (e.g.,complaints, long wait times) in a calm and efficientmanner.
5. MultitaskingAbility
- HandlingMultiple Tasks: Balancing phone calls, reservations,greeting guests, and dealing with walk-inssimultaneously.
- Adaptability:Quickly shift between tasks when the situation changes, such asmoving guests from a waiting area to atable.
6. PhysicalStamina
- Standingfor Long Periods: Being on your feet for long hourswhile greeting and seatingguests.
- Carrying Menus or OtherItems: Sometimes hostesses need to move light itemslike menus, checks, or promotionalmaterials.
7.Tech-Savvy (in SomeEnvironments)
- ReservationSystems: Experience using reservation software(e.g., OpenTable, Resy) to managebookings.
- POSSystems: Some hostesses may also be trained to usethe point of sale (POS) system for payment processing or customercheck-ins.
8. Attentionto Cleanliness andPresentation
- Maintainingthe Waiting Area: Ensuring that the entrance andwaiting areas are tidy andwelcoming.
- TableReadiness: Ensuring that tables are clean, set, andready for guests before they areseated.
9.Patience
- ManagingWait Times: Deal with guests' patienceduring busy times without gettingfrustrated.
- Calm UnderPressure: Handle the busy times of the day withcomposure and poise.
As a Hostess at Ayamna, you will be the first point ofcontact with our guests, creating a positive impression, greetingguests upon arrival, informing them of their wait time, monitoringthe waiting list, showing guests to their tables, and biddingguests farewell as they leave. Using your charm to carry out anatural conversation with our guests, you will showcase youreffective communication skills, customer service skills, and yourefficiency as a team player, showcasing your ability to workpositively in a fast-paced environment. In return, we will makesure you have the right support with the right training andleadership along the way. You will attend both external andinternal training courses, developing your skills and fine-tuningyour food and beverageacumen.
AboutYou
Ideally, we'dlove you to have international exposure in a similar role or either2 years of experience working within a luxury hotel and high-endrestaurant. In addition to this, you will have excellentcommunication skills.
Hospitality,GuestService,Host/Hostess Experience
EmploymentType : Full-time
Department /Functional Area: Hospitality
Experience: years
Gender: Male
Vacancy: 1
-
hostess
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates HYATT HOTEL Full timeRoles & ResponsibilitiesSummaryYou will beresponsible to provide an excellent and consistent level of serviceto your customers. The Hostess is responsible to assist withreceiving guests in the hotel's restaurants, manages the inventoryof the outlet, and assists the service staff whenevernecessary.QualificationsMinimum a year of work experience in...
-
Hostess
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full timeRoles and responsibilitiesAHostess (or Host) is responsible forgreeting and managing guests at a restaurant, event, or othervenues. The role requires a mix of customer service,organizational, and communication skills. Here are key skills thatare important for a hostess:1.Customer ServiceSkillsFriendlyDemeanor: Greet guests with warmth, kindness, and...
-
Hostess
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full timeRoles and responsibilities A Hostess (or Host) is responsible for greeting and managing guests at a restaurant, event, or other venues. The role requires a mix of customer service, organizational, and communication skills. Here are key skills that are important for a hostess: 1. Customer Service Skills Friendly Demeanor : Greet guests with warmth,...
-
Hostess
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeEnsure correct grooming standardsare followed at all timesExceed guestsatisfaction by knowing preferences and updateprofilesAttending to phone queries orreservations.Attending to walkins.Following up restaurants financial, LQA,TrustYou and Forbes targets on a dailybasisAnticipate and service of guests'requirements at all timesFollowing up dailyfinancial...
-
Hostess
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The Team Builders Full timeOur client an upscale cafe opening in Dubaiare looking to hire hostesses for their team Theprimary duties and responsibilities of this role are:Main DutiesMaintain and make daily entries inour reservation system to coordinate shifts and communicateaccordingly with managementTake manage andhandle reservations and all related requestsBethorough about the...
-
Hostess
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeGreet guests in a friendly and courteous manner, ensuring tabletop items are clean, seating plans are arranged, and guest needs are met. Assist with service, handle bookings, and maintain guest history records. Maintain a clean and organized environment according to Emirates Palace standards.**Key Responsibilities:*** Clean and prepare tabletop items*...
-
Hostess
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AccorHotel Full timeHostessToprovide prompt and courteous F&B service to the Hotelsguests.Maintain a friendly and diplomaticrelationship/manner with all prospective guests who wish to enterthe restaurant or bar at all times Ensure all reservationinformation is properly documented including time date number ofcovers name/room number and contact number Prepare tableallocations...
-
Hostess
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Four Seasons Hotels and Resorts Full timeManage the flow ofguests.Able to recognize guests and memorizetheir names and preferences.Track stationignments and seating rotation.ist managers andsupervisors with administrative duties.Bookreservations and respond to all enquiries in a timelymanner.Ensure that guests are greeted in afriendly and courteous fashion.Display apleasant disposition at all...
-
Hostess
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeDuring the opening procedure,ensure that the table top set up (tent cards) is set according tothe restaurant's requirements.Ensurethat all tabletop items are clean and in goodrepair.Arrange restaurant seating plan in linewith reservation book and Restaurant Managerrequirements.Clean chair/sofacushions.Set up the hostess desk according tothe standards of...
-
Hostess Waitress European
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Starworks Recruitment Consultancy LLC Full timeWe are seeking a friendly andprofessional hostess to join a renowned dining establishment in AbuDhabi. As the first point of contact for our guests you will play akey role in creating a warm and welcomingatmosphere.KeyResponsibilities:Greetand welcome guests as they arrive at therestaurant.Manage reservations andseating arrangementsefficiently.Ensure guests...
-
Head Hostess B12
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full timeRoles and responsibilities A Head Hostess plays a pivotal role in the hospitality industry, often acting as the face of a restaurant, hotel, or event venue. This role requires a blend of leadership, organizational skills, and excellent customer service to ensure smooth operations and an exceptional guest experience. Below is a comprehensive list of...
-
Hostess - Marriott Abu Dhabi
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full timeThe Hostess - Marriott Abu Dhabi role is an exciting opportunity to join our team as we strive to deliver unparalleled guest experiences. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere for our guests.Responsibilities:Seat guests and ensure they have everything they need for a comfortable...
-
Restaurant Hostess
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Four Seasons Hotels and Resorts Full timeRoles and responsibilities The Hostess is the guest's first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences.She is the first interaction for guests in Cafe Milano Restaurant and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.What You...
-
Restaurant Hostess
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Four Seasons Hotels and Resorts Full timeRoles and responsibilitiesThe Hostess is the guest'sfirst impression of the restaurant, with knowledge of menus, menuingredients and guest preferences.She is thefirst interaction for guests in Cafe Milano Restaurant and is thedesigner of memorable experiences. This role is dedicated toproviding exceptional quality and service to ourguests.What You WillDo...
-
Hospitality Team Member
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Island Fitness Full time**About the Role**We're looking for a highly organized and efficient Hostess to join our team at Yas Hotel Abu Dhabi. As a Hostess, you will be responsible for greeting guests, seating them in a timely manner, and providing exceptional service throughout their dining experience.You will work closely with our culinary team to ensure seamless delivery of our...
-
Hotel Service Host
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Island Fitness Full time**Job Overview**At Island Fitness, we're seeking a skilled and charismatic Hostess to join our team at Yas Hotel Abu Dhabi. As a Hostess, you will be the first point of contact for our guests, ensuring they have an exceptional experience from the moment they step into our dining area.The successful candidate will possess excellent communication skills, a...
-
Head Hostess B12
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full timeRoles and responsibilitiesA HeadHostess plays a pivotal role in the hospitalityindustry, often acting as the face of a restaurant, hotel, or eventvenue. This role requires a blend of leadership, organizationalskills, and excellent customer service to ensure smooth operationsand an exceptional guest experience. Below is a comprehensive listof skills and...
-
Head Hostess B12
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full timeRoles and responsibilitiesA HeadHostess plays a pivotal role in the hospitalityindustry, often acting as the face of a restaurant, hotel, or eventvenue. This role requires a blend of leadership, organizationalskills, and excellent customer service to ensure smooth operationsand an exceptional guest experience. Below is a comprehensive listof skills and...
-
Service Ambassador
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Island Fitness Full time**The Ideal Candidate**We're seeking a motivated and enthusiastic Hostess who is passionate about delivering exceptional customer service. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask with ease.You will work closely with our team to ensure seamless delivery of our services and...
-
Hostess
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Four Seasons Hotels and Resorts Full timeManage the flow of guests. Able to recognize guests and memorize their names and preferences. Track station ignments and seating rotation. ist managers and supervisors with administrative duties. Book reservations and respond to all enquiries in a timely manner. Ensure that guests are greeted in a friendly and courteous fashion. Display a pleasant...