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Account Management Associate

1 week ago

Dubai, Dubai, United Arab Emirates Al Ghurair Investment LLC Full time

We are seeking an experienced Account Management Associate to join our team. In this role, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Main Responsibilities
  1. Building and maintaining relationships with existing clients
  2. Developing and implementing account plans to drive growth and retention
  3. Collaborating with internal stakeholders to identify opportunities to upsell or cross-sell products or services
  4. Providing proactive support to prevent issues from arising
  5. Communicating effectively with clients to understand their needs and preferences
  6. Identifying opportunities to expand our product or service offerings to meet client demands
  7. Managing client expectations and escalating issues when necessary
Requirements

A bachelor's degree in any discipline is required; UAE national graduates are preferred.

Strong communication and interpersonal skills are essential for success in this role.