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Operations Manager

2 months ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Full time
About the Role

This is a challenging and rewarding opportunity to lead a large and diverse team at Amazon, driving business growth and excellence in operations. As an Area Manager, you will be responsible for implementing strategies to improve productivity, quality, and customer satisfaction across all shifts.

Key Responsibilities
  1. Lead a High-Performing Team: Foster a culture of safety, wellbeing, and teamwork, ensuring your team is equipped to meet business objectives.
  2. Drive Process Improvement: Analyze performance data and implement corrective actions to optimize work processes, improve quality, and enhance customer service.
  3. Collaborate with Colleagues: Work closely with other managers to standardize shift processes, share best practices, and drive business excellence.
  4. Monitor and Maintain Safety Standards: Ensure a safe working environment for your team and across the site, identifying and addressing potential hazards.
  5. Support Business Growth: Analyze data and performance metrics to inform business decisions, drive growth, and improve customer satisfaction.
A Day in the Life

As an Area Manager, you will work shifts and be based at one of Amazon's operational sites. Your main focus will be on maintaining safety standards, monitoring process efficiency, and prioritizing routine team management and daily operational tasks. You will also be involved in individual escalations, process improvement work, and wide-scale operational contingency planning.

Requirements

To be successful in this role, you will need to have a strong understanding of operations management principles, excellent leadership and communication skills, and the ability to work collaboratively with colleagues across different teams and functions. You will also need to be flexible and adaptable, with a willingness to work a variety of shifts, including weekends, nights, and holidays.

Amazon is an equal opportunity employer and welcomes applications from diverse candidates.