Store Manager

6 days ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

About the Role

The Store Manager is a key leadership position responsible for driving sales growth, improving customer satisfaction, and maintaining operational excellence in a retail store environment. This role requires a strong leader who can motivate and develop a team of sales associates to achieve business objectives.

Key Responsibilities

  • Customer Experience
    • Ensure exceptional customer service by executing and achieving customer experience standards through regular assessment, coaching, and follow-up with team members.
    • Maintain visibility on the sales floor to answer customer questions and support all selling functions.
  • Drive Sales & Profitability
    • Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
    • Create and execute strategies to maximize store sales and control expenses.
  • Operational Effectiveness
    • Control company assets by meeting all loss prevention measures, including inventory management, stock movements, sales returns, and store maintenance.
    • Execute and comply with all company policies and store procedures.

Requirements

  • Education
    • High school education or equivalent preferred.
  • Experience
    • Minimum two years of Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
  • Skills
    • Good command of business English (written and verbal).
    • Good computer skills (Outlook, Excel, and SAP) and detailed report analysis skills.
    • Strong level of numeracy and literacy.
    • Ability to work independently and with a team.
    • Able to adapt to a fast-changing environment.
    • Good analytical and communication skills.
    • Ability to multitask.

About AlFuttaim Retail

AlFuttaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world, including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencers in both regions with over 75 stores offering both fashion and food options.


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