Elevator Sales and Service Specialist
1 week ago
Otis is a global leader in the elevator and escalator industry, with a portfolio of over 2.2 million customer units worldwide. We are committed to providing innovative solutions that improve the lives of people around the world.
Job Summary
We are seeking a skilled Sales Engineer - Elevators and Escalators to join our team. As a key member of our sales team, you will be responsible for supporting service sales operations, including estimations, preparing maintenance contracts, and negotiating contract renewals. You will work closely with our customers to understand their needs and develop tailored solutions to meet their requirements.
Key Responsibilities
* Manage a portfolio of elevator units through maintaining good working relationships with existing customers
* Serve as primary contact for timely resolution of customer needs surrounding inquiries
* Develop build-on repair and modernization sales through networking, bids, and tenders
* Develop your own sales strategy to achieve sales targets, ensuring profitability
* Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
* Conduct sales negotiations and close deals, ensuring payment on time
* Collaborate with fellow team members, including other sales representatives and field colleagues
Requirements
* Business or technical degree or completed training as a technician or technical business administrator, with a minimum of 5 years' work experience
* Experience in the sale of technical products requiring customer consultation
* Strong customer and service orientation, including excellent interpersonal skills
* Strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
* Target-focused, with the ability to work at pace in a demanding, complex, corporate organization
* Fluent written and spoken English is essential
Benefits
Otis offers a comprehensive benefits package, including competitive salary, bonus structure, and opportunity for career advancement.
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