Customer Experience Leader
5 days ago
We are seeking a Food and Beverage Team Lead to join our team in Jumeirah Al Naseem. As a key member of our team, you will be responsible for serving our guests with passion and dedication.
In this role, you will be responsible for supervising the effectiveness of workflow and sequence of service during service periods, monitoring customer satisfaction, and responding to customer feedback and complaints.
- Supervise the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
- Monitor customer satisfaction and respond to customer feedback and complaints.
- Conduct performance evaluations of colleagues, training of colleagues, guidance, coaching, and counselling of colleagues.
You will also be responsible for maintaining a thorough working knowledge of F&B SOPs and ensuring these are upheld at all times through constant observation and coaching.
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Customer Experience Leader
5 days ago
Dubai, Dubai, United Arab Emirates Aventus Full timeAventus aims to deliver exceptional customer experiences through innovative technologies. As a Customer Experience Leader, you will oversee the execution of IT-related transformation initiatives to ensure they are delivered on time, within scope, and have a measurable impact.You will work closely with cross-functional teams to ensure effective integration of...
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Customer Experience Leader
6 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeJob DescriptionThe Customer Experience Leader is responsible for overseeing day-to-day operations in non-F&B areas of the venue, including games arcades, soft play areas, bowling alleys, and multipurpose spaces. Key responsibilities include:Ensuring excellent customer service standards across all touchpoints.Supervising a team of recreation operations staff...
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Customer Experience Team Leader
3 days ago
Dubai, Dubai, United Arab Emirates Serco Full timeCustomer Experience Team Leader - UAE NationalPosting Start Date: 25 Mar 2025Location: Dubai, AE, S71231Contract Type: Full TimeCustomer Experience Team Leader (UAE National)Make a difference every dayWe are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors,...
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Customer Experience Team Leader
2 days ago
Dubai, Dubai, United Arab Emirates Serco Full timeCustomer Experience Team Leader - UAE National Posting Start Date: 25 Mar 2025 Location: Dubai, AE, S71231 Contract Type: Full Time Customer Experience Team Leader (UAE National) Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory...
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Customer Experience Team Leader
1 day ago
Dubai, Dubai, United Arab Emirates Serco Full timeSelect how often (in days) to receive an alert:Customer Experience Team Leader - UAE NationalPosting Start Date: 25 Mar 2025Location:Dubai, AE, S71231Contract Type: Full TimeCustomer Experience Team Leader (UAE National)Make a difference every dayWe are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the...
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Dubai, Dubai, United Arab Emirates Serco Full timeJob Description:The role of the Customer Experience Team Leader is a vital support to the Dubai Airports Operations Team in delivering the operational plan. The team leader will guide, coach and mentor team members to build successful and high-performing teams and ensure that all required standards and behaviours are successfully met.CX Team Leaders form a...
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Customer Experience Leader
7 days ago
Dubai, Dubai, United Arab Emirates Green Home Technical Services L.L.C Full timeJob OverviewWe are looking for a skilled Customer Service Representative to join our team at Green Home Technical Services L.L.C. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, resolving issues, and promoting our brand values.About UsOur company is committed to providing tailored cleaning and...
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Customer Experience Leader
3 days ago
Dubai, Dubai, United Arab Emirates UiPath Full timeui-path-is-seeking-a-highly-motivated-and-experienced-senior-customer-success-manager-to-guide-our-customers-through-their-post-sales-journeys-and-ai-powered-transformation-programs
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Client Experience Leader
3 days ago
Dubai, Dubai, United Arab Emirates InZone Corporate Services Provider Full timeAt InZone Corporate Services Provider, we are committed to delivering exceptional customer experiences. We are seeking a talented Client Experience Leader to lead our customer service team and drive strategic initiatives to enhance customer satisfaction and retention.Key Responsibilities:Team Leadership and ManagementCustomer Feedback and InsightsStrategy...
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Customer Experience Ambassador
7 days ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeAbout the TeamAs a Service Advisor, you will work closely with our Reception Manager, Aftersales Managers, and Workshop Teams to achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations. You'll be part of a dynamic team that strives to become the leader in custom-made...
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Customer Experience Manager
3 days ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeCustomer Service Officer Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining up-to-date knowledge of our services and facilities.As a key member of our...
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Customer Experience Director
3 days ago
Dubai, Dubai, United Arab Emirates Mailscale Full timeCareer OpportunityAt Mailscale, we're creating a 5-star hotel experience for our customers. As a leader in our Support Team, you'll play a key role in shaping this vision.Your responsibilities will include:Leading and managing a high-performing support team.Designing and implementing innovative support strategies.Ensuring seamless customer experiences...
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Customer Experience Lead
2 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeWe believe in making our guests happy beyond anything they have ever imagined. As a Team Leader, Platinum, you will be responsible for leading a team of agents in providing exceptional customer service to guests and clients at our resort.About The RoleYou will oversee daily operations, manage reservations, and ensure all processes and procedures are followed...
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Senior Leader in Customer Success
1 day ago
Dubai, Dubai, United Arab Emirates Rashi Chaudhary Full timeSenior Leadership OpportunityRashi Chaudhary is seeking a senior leader to join our CRM team. As our Senior Leader in Customer Success, you will be responsible for driving customer success and fostering long-term relationships with elite clients.Key Performance Indicators:To develop and execute CRM strategies that enhance customer experiences and build...
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Digital Customer Experience Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full timeJob OverviewWe are seeking a skilled Digital Customer Experience Specialist to join our team at Al Tayer Insignia. As a leader in luxury retail in the Middle East, we offer a unique blend of high-end brands and exceptional customer experiences.The successful candidate will play a key role in supporting the development and execution of customer relationship...
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Executive, Customer Experience
4 weeks ago
Dubai, Dubai, United Arab Emirates Majid Al Futtaim Full timeJOB TITLECustomer Experience Executive | Majid Al Futtaim PropertiesRole SummaryUse the Customer Experience discipline to change overall cultural thinking and put customer first in all our designed experiences. Day to day, turn our deep customer understanding into specific design projects and helps lead, support, or guide the projects and how they come to...
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Customer Experience Strategist
1 day ago
Dubai, Dubai, United Arab Emirates Alfa Laval Corporate AB Full timeSales and Marketing DirectorWe are looking for a Sales and Marketing Director to lead our commercial efforts and drive business growth. As a key member of our leadership team, you will develop and execute commercial strategies that align with our marketing priorities and engage local organizations on CRM processes. You will also champion data quality efforts...
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Customer Experience Expert
7 days ago
Dubai, Dubai, United Arab Emirates Virtusa Full timeAbout Abu Dhabi MotorsAbu Dhabi Motors is a leader in the luxury automotive market, renowned for its commitment to excellence and innovation. Our state-of-the-art showrooms and cutting-edge technology provide the perfect platform to showcase our latest vehicles and deliver exceptional customer service.We believe in investing in our employees, providing them...
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Director of Customer Experience and Success
3 days ago
Dubai, Dubai, United Arab Emirates Procore Technologies, Inc. Full timeJob OverviewWe are seeking a highly skilled professional to join our regional team as a Director of Customer Experience and Success. The successful candidate will be responsible for leading a team of experienced professionals to deliver exceptional customer experiences and drive growth.Key Areas of Responsibility:To develop and implement strategies that...
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Dubai, Dubai, United Arab Emirates Google Full timeWe're seeking a Customer Experience Technology Account Manager at Google to drive business growth through strategic partnerships and account development.Key Responsibilities:Build and maintain strong relationships with key stakeholders across partner organizations.Develop and execute account plans to drive revenue growth and expansion.Collaborate with...