Administrative Support Specialist
6 days ago
This role involves providing administrative support to the Human Resources department in various areas, ensuring smooth day-to-day operations.
Main Responsibilities:
- Acknowledge employment requests within a timely manner, typically 48 hours.
- Respond personally to every applicant's application, maintaining professionalism and efficiency.
- Manage applicant correspondence and set up interviews on behalf of management, fostering effective communication.
- Distribute CVs to Heads of Department and follow up, ensuring prompt action.
- Provide a final response to every applicant regarding their employment request.
Recruitment Management:
- Post all vacancies on the Kempinski recruitment website.
- Maintain the hotel page of the recruitment website, ensuring it is up-to-date and well-organized.
Onboarding Process:
- Welcome new joiners personally and complete necessary paperwork efficiently.
- Coordinate new joiner starting dates with respective HODs and the Training department, ensuring seamless integration.
Administration and Maintenance:
- Ensure every employee has a complete employee file.
- Maintain accurate employee and payroll data in systems.
- Track vacation and sick leave for employees.
- Monitor TTTS (Training, Teamwork, Timekeeping, and Team Spirit) for employees.
- Track employee anniversaries and provide anniversary gifts and cards personally handed over by the Head of Department, Hotel, and/or General Manager.
Exit Procedures:
- Conduct an exit interview with every leaver.
- Issue an employment certificate to every leaver respecting a notice period on their last working day.
Additions and responsibilities may be incorporated as needed, aligned with business objectives and hotel requirements.
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