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Luxury Front Office Ambassador

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Ennismore Full time
Role Overview

Rixos Marina Abu Dhabi, a prestigious hospitality establishment, is seeking an accomplished Lobby Ambassadress to provide exceptional guest experiences. As a key member of our team, you will be responsible for delivering impeccable service, ensuring seamless operations, and fostering long-term relationships with discerning guests.

Main Responsibilities
  1. Guest Check-in/Check-out: Efficiently process VIP arrivals, registrations, and departures while maintaining accurate records.
  2. Amenity Preparation: Coordinate with relevant departments to ensure that rooms are prepared according to guests' preferences.
  3. Secure Key Card Management: Effectively handle room key cards, guaranteeing guest security and satisfaction.
Requirements
  • Education: A degree in Hotel Management or related field.
  • Experience: At least 1 year of experience in a similar role in a 5-star hotel.