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IT Support Professional

1 week ago


Dubai, Dubai, United Arab Emirates Traverse Technology Services Full time
Job Overview

Traverse Technology Services is seeking a highly skilled Junior Desktop Field Engineer to join our prestigious banking team in Dubai. This on-site role offers an exciting opportunity for experienced candidates to leverage their skills and expertise.

Key Responsibilities
  1. Provide technical support for desktops, laptops, and mobile devices.
  2. Troubleshoot hardware, software, and network issues efficiently.
  3. Manage Office 365 applications and ensure seamless operations.
  4. Assist with Windows 11 migration and data transfer processes.
  5. Travel to various branches for IT support services.
  6. Maintain IT security standards and ensure business continuity.
Required Skills and Qualifications
  1. Education: Bachelor's degree in IT or related field.
  2. Experience: Proven IT support experience, preferably in the banking environment.
  3. Skills: Familiarity with Office 365, domain management, and Windows OS.
  4. Mindset: Customer-focused, problem-solver, and team player.