CRM and Customer Experience Manager

Al Tayer Insignia seeks a visionary Customer Experience Manager to spearhead its CRM and Loyalty strategy.This role is pivotal in setting strategic targets for the CRM and Loyalty department, ensuring alignment with business divisions and driving continuous growth.The ideal candidate will possess strong experience in martech and automation, with expertise in...

The CRM Manager will be responsible for developing and implementing Arada Hospitality CRM system, loyalty program across the hospitality brands portfolio. This role will engage with key stakeholders across all support functions including Marketing, IT, Digital, Branding to ensure a seamless customer experience within all touchpoints. The role will set a set...

The CRM Manager will be responsible for developing and implementing Arada Hospitality CRM system, loyalty program across the hospitality brands portfolio. This role will engage with key stakeholders across all support functions including Marketing, IT, Digital, Branding to ensure a seamless customer experience within all touchpoints. The role will set a set...

The CRM Manager will be responsible for developing and implementing Arada Hospitality CRM system, loyalty program across the hospitality brands portfolio. This role will engage with key stakeholders across all support functions including Marketing, IT, Digital, Branding to ensure a seamless customer experience within all touchpoints. The role will set a set...

About UsFounded in 1999, Trip.com Group is a leading global travel service provider. Our company integrates travel resources from industry partners and helps travelers worldwide pursue the perfect trip with exceptional travel products and services.We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines,...

Washmen is revolutionizing the way people approach laundry. As the leading mobile laundry app in the UAE, we serve over 50,000 loyal customers who trust us to simplify their lives with seamless, reliable, and innovative laundry solutions. With a focus on quality, convenience, and sustainability, Washmen is setting new standards in garment care, home...

Washmen is revolutionizing the way people approach laundry. As the leading mobile laundry app in the UAE, we serve over 50,000 loyal customers who trust us to simplify their lives with seamless, reliable, and innovative laundry solutions. With a focus on quality, convenience, and sustainability, Washmen is setting new standards in garment care, home...

Job OverviewPitstop UAE is seeking a skilled Customer Experience Manager to join its team. This role involves managing and analyzing customer interactions, utilizing CRM software to manage customer data, and enhancing customer satisfaction.Main ResponsibilitiesAnswer customer calls, addressing car care service inquiries, reservations, and concerns.Provide...

The CRM Strategy Manager at Talabat develops and implements the company's overall CRM strategy, aligning with business goals and objectives. This role requires a strong analytical mindset, excellent communication skills, and the ability to work effectively with cross-functional teams.Main Responsibilities:Develop and implement the company's overall CRM...

Job Description:We are seeking an experienced Project Coordinator to join our CRM Middle East team.Key responsibilities include conducting and managing market research projects, utilizing mystery shopping tools and software systems.A successful candidate will have extensive experience in multitasking, prioritization, and organizational skills.Achieving...

At CRM Middle East, we are seeking a highly skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for coordinating and managing market research projects, including mystery shopping, client satisfaction, recruitment, and training of mystery shoppers.Key responsibilities include:Coordinating and managing market research...

The CRM Specialist is responsible for managing the company's Customer Relationship Management (CRM) system and ensuring it effectively supports the entire sales and customer service process. This role involves overseeing the implementation, maintenance, and optimization of the CRM platform to track leads, sales, and client engagement. The CRM Specialist will...

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading...

This is a full-scope CRM role, requiring both strategic vision and hands-on execution. The ideal candidate will be responsible for building and optimizing the CRM function, driving customer engagement, retention, and loyalty. A strong ability to craft compelling copy, execute data-driven campaigns, and integrate CRM seamlessly across the business is...

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing...

Job Title: CRM Enhancement ManagerWe are looking for a proactive and detail-oriented CRM Enhancement Manager to join our team at Corporate Manpower.About the Role:Develop and implement CRM strategies to enhance sales operations and improve overall efficiency.Customize and improve salesforce modules based on business needs and requirements.Collaborate with IT...

Execute and coordinate customer lifecycle communication strategies and campaigns across current channels to drive customer engagement and retentionSupport all business verticals in campaign management across all available CRM channelsPlanning week/monthly/quarterly/annual CRM communication calendarsPerform customer segmentation to maximize conversions across...

Al Tayer Group, a leader in luxury retail in the Middle East, hosts a portfolio of top brands in the fashion, jewelry, home, and department store categories. Its lifestyle retail division represents leading brands in Beauty, Home, Fashion, and Hospitality sectors.About The RoleThe CRM Coordinator will play a key role in developing and executing customer...

Job DescriptionWe are looking for a Data Analysis Manager to lead the data-driven initiatives within Customer Relationship Management (CRM) and Workforce Management (WFM). In this role, you will oversee data analysis, reporting, and strategy development to optimise customer interactions and customer engagement strategies.About the role:- Lead CRM data...

The Customer Experience Leader at Talabat is responsible for driving customer loyalty retention and revenue growth by developing and executing a comprehensive CRM strategy. This role requires a deep understanding of customer needs behavior and trends, as well as a passion for enhancing customer experiences at every touchpoint.Core Competencies:Advanced...