Operations and Strategy Specialist
2 days ago
We are a rapidly growing organization that empowers our people to take ownership and drive results. Our goal is to create an environment where our employees can learn, grow, and thrive, benefiting from the company's success.
We generate most of our revenues through B2B sales of subscriptions, which provides a stable and predictable income stream.
Our Business ModelWe offer a comprehensive range of solutions for our customers and end-users:
- We provide the most extensive real estate listing database in the region, leveraging cutting-edge technology to enhance the property journey.
- We operate a marketplace that matches property seekers with real estate professionals, adding value to both sides of the transaction.
- We also offer value-added products to our clients, including a real estate CRM platform and other innovative solutions.
Our extensive market coverage and leading position give us access to the best real estate data in the region. This enables us to explore new opportunities, such as publishing the official Real Estate index (Mo Asher) for Dubai in partnership with the government.
The JobThis role will play a critical part in the Commercial Strategy & Operation function, helping to improve our commercial processes and driving data-driven decision-making.
The successful candidate will work closely with commercial leaders to understand the Property Finder business across different markets and collaborate with various teams to drive growth.
Main ResponsibilitiesMarket and Customer Intelligence- Develop and execute commercial strategy multi-year plans at a country level, aligning with Pricing, Marketing, Product, and Sales on key priorities and investments;
- Contribute to the Strategic planning process by working with Finance and S&T to align on key priorities, set commercial targets, and quantify ROI across different areas;
- Collaborate with Commercial Operations lead to bring visibility and reporting structure of commercial metrics across the company;
- Analyze commercial opportunities by examining client segmentation and detailed performance measures across countries to identify areas for improvement within our operations;
- Develop customer segmentation framework incorporating market structure and key value drivers to maximize value proposition, while building understanding of segment change dynamics;
- Support the development and refresh of 1-year commercial strategy plan working with country managers to set plans that optimize growth;
- Explore opportunities for adjacent revenue streams and collaborate with cross-functional teams to drive synergies;
- Assess current state of sales productivity, establish metrics to drive sales enablement and make recommendations to increase efficiency across commercial teams;
- Drive process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to sales targets, performance reporting, commission scheme, compensation structure and sales forecasting);
- Highlight opportunities to maximize ROI both internally and at a client-facing level.
- Create data-driven sales stories that make our data easy to digest and understand while giving actionable insights for them to improve ROI.
- Establish trusted relationships with sales reps.
- Collaborate with sales team to develop content and training strategy.
- Design effective onboarding and training content for new and existing sales reps.
- Facilitate training program for sales teams.
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