Operations Head

3 days ago


Dubai, Dubai, United Arab Emirates Sukant Verma Full time

About the Opportunity

We are seeking an experienced operations head to lead our e-commerce business. As a key member of our team, you will be responsible for developing and implementing operational strategies, formulating sales plans, and managing the profit and loss of our e-commerce business.

Your Key Responsibilities

  1. Operational Excellence: Develop and implement operational strategies to drive efficiency, productivity, and quality in our e-commerce business.
  2. Sales Performance: Monitor sales performance, identify areas for improvement, and develop strategies to increase sales and revenue.
  3. PnL Management: Manage the entire profit and loss of the e-commerce business, including product offering and merchandising to maximize sales and effective content delivery.
  4. Market Expansion: Identify and develop new markets for the development and management of the e-commerce business/channel.
  5. Online Business Performance: Responsible for the development and performance of the online business, working with key people within the organization and external 3rd party agencies to achieve growth targets.
  6. Budget Management: Manage the budget for the online channel, ensuring effective allocation and presentation of merchandise within the e-commerce site.
  7. Technology Adoption: Ensure constant updates of new technologies and strategies to keep the brand at the forefront of the online arena.
  8. Reporting and Analysis: Monitor sales, stock, and gross margin reports by division, concept, and product group for review.
  9. Seasonal Campaigns: Prepare and execute planning calendars for each season, promotions, and mailer campaigns to drive business growth.

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