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Head of Operations
2 weeks ago
Our client is seeking a dynamic and results-oriented Head of Operations to drive efficiency and streamline processes across the organization. The ideal candidate will have a proven track record in operations management, strong leadership capabilities, and the ability to foster a high-performance culture within the team.
Key Responsibilities:
- Develop and implement operational strategies that align with business objectives and drive efficiency.
- Lead and motivate a team of 20+ employees, fostering collaboration and high performance.
- Optimize operational policies and procedures to enhance service delivery.
- Define and monitor KPIs, ensuring adherence to quality and compliance standards.
- Collaborate with internal and external stakeholders to maintain operational excellence.
- Oversee budgeting and resource allocation to ensure cost-effectiveness.
- Prepare and present insightful reports to senior management with data-driven recommendations.
Qualifications & Skills:
- Minimum 4 years of experience in operations management within a corporate service provider environment.
- Strong leadership experience managing teams of 20+ employees with a track record of achieving business goals.
- Excellent communication skills in English, both written and verbal.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Proficiency in operational tools and technologies to optimize workflows and boost productivity.
- A proactive, results-driven mindset with excellent organizational and time-management skills.
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
- Strong interpersonal skills with the ability to inspire and lead a diverse team.
If you're a strategic leader passionate about driving operational excellence and leading high-performing teams, we'd love to hear from you
Seniority levelMid-Senior level
Employment typeFull-time
Job functionManagement
IndustriesStaffing and Recruiting
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