Retail Area Manager

4 days ago


Dubai, Dubai, United Arab Emirates Aster DM Healthcare Full time

Aster DM Healthcare's Fragrance & Beauty division is dedicated to revealing the unique beauty of each woman through its fragrance, makeup, and skincare products. The Local F&B Export & Travel Retail team reinforces brand equity and enhances brand image by developing area sales through a network of distributors and travel retail operators.

The team operates across two channels: Travel Retail, which encompasses all CHANEL retail accessible only to clients holding a travel ticket, and Local Markets without a subsidiary in place. In these markets, CHANEL partners with a distributor who serves as an intermediary, relaying the strategy and being responsible for operational implementation.

As a member of the Travel Retail and Export Markets Europe team, you will develop the brand's Travel Retail Middle East accounts, ensuring strategic, operational, and financial management. You will embody the company's image and values while upholding the respect of the brand image, driving growth, and ensuring continued success in line with zone management objectives.

Main Responsibilities:

  • P&L Management: Develop and manage budgets for the area, including customer and agent-level expenses, operating profit, and forecasts.
  • Zonal Development Strategy: Actively participate in the development and implementation of the zone's development strategy.
  • Negotiations: Negotiate commercial agreements with operators regarding margins, locations, space, staff, and events, ensuring proper application.
  • Distribution Network Management: Manage and develop the distribution network.
  • Trade and Media Marketing Plans: Define trade and media marketing plans tailored to the operator and aligned with the brand's strategy, in collaboration with marketing.
  • Team Supervision: Supervise, motivate, and coordinate the activities of Account Managers and Travel Retail Sales Managers.
  • Business Line Orchestration: Develop knowledge of various areas of expertise and orchestrate all business lines to ensure the defined strategy is applied.
  • Export Community Activities: Drive and actively participate in activities within the export community, such as seminars, training, conventions, and trips.

This role requires a higher education background, at least 5 years of solid experience, and at least 5 years in a similar role in an export or sales department. Entrepreneurial and innovative by nature, excellent interpersonal skills, negotiating abilities, and results-oriented qualities are essential. Ability to mobilize and manage a team, analyze, and summarize will be key assets for success in this position.

Fluency in English is essential; French is also desirable, and a third language would be appreciated. A permanent contract and position based in Dubai are offered.


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