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We are seeking a highly skilled and customer-focused Pool Attendant to join our Recreation Department team at AccorHotel. As a key member of our team, you will be responsible for ensuring the pool areas are clean, safe, and welcoming for our guests.
Key Responsibilities- Pool Area Maintenance
- Perform opening and closing procedures to ensure the pool areas are set up and maintained to the highest standards.
- Inspect the pool areas regularly to ensure they meet our quality standards.
- Guest Service
- Provide exceptional customer service to our guests, responding promptly to their needs and requests.
- Anticipate and meet the needs of our guests, ensuring they have a memorable and enjoyable experience.
- Pool Operations
- Monitor and maintain the cleanliness, sanitation, and organization of the pool areas.
- Assist lifeguards in maintaining swimming pool equipment and report any technical difficulties to the maintenance department.
- Inventory Management
- Control the inventory of towels and pool games.
- Report any damage or loss of equipment to the supervisor or manager.
- Team Collaboration
- Work closely with other team members to ensure smooth operations and provide additional or specialized guest services.
- Attend briefings and contribute to staff meetings, departmental, and hotel trainings as scheduled.
- Education and Experience
- Minimum of one year of experience in a similar position in a luxury hotel.
- Basic knowledge of detergents and pool cleaning methods.
- Personal Qualities
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- High level of attention to detail and commitment to quality.