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Digital Transformation Expert

1 week ago

Dubai, Dubai, United Arab Emirates Meta Full time
Job Description

META is seeking a highly skilled and motivated individual to serve as a Business Messaging Specialist. As a key member of our team, you will be responsible for driving business growth on WhatsApp by developing compelling presentations and specialized business plans for customers. You will work closely with our clients to gain a comprehensive understanding of their business needs and strategies, offering solutions that leverage WhatsApp as a strategic platform.

Your primary responsibilities will include:
  1. Developing value-proposition presentations and business plans that drive business outcomes and demonstrate thought leadership.
  2. Building relationships with CXO/decision makers across various departments to promote WhatsApp as a strategic platform.
  3. Creating trust and influencing impact by acting as a trusted advisor to help customers transform their businesses.
  4. Developing strategies to manage pipelines and meet sales goals by reviewing forecasts, assessing risks, and ensuring strategy alignment with business priorities.
  5. Actively seeking customer feedback to identify drivers of satisfaction and dissatisfaction, and engaging Support & Engineering teams to address issues and improve the customer's experience.
  6. Working with cross-functional colleagues to gather client feedback and influence product decisions, providing feedback to product and engineering teams to identify product gaps that can open new markets.
  7. Collaborating with in-market global Messaging teams to craft high-impact scalable programs that deepen client relationships and drive revenue growth.