Food Service Operations Manager

5 days ago


Dubai, Dubai, United Arab Emirates Modern Pharmaceutical LLC Full time

This senior-level position within Modern Pharmaceutical LLC requires a highly skilled Operations Manager to oversee the entire food service operation of Healthy Farm Eatery.

Responsibilities:
  • Develop strategic plans to drive growth, improve efficiency, and increase profitability.
  • Schedule and conduct regular visits to branches to monitor performance and provide guidance.
  • Implement effective time management strategies to optimize productivity and reduce waste.
  • Analyze data from monitoring tools to identify opportunities for improvement and implement corrective actions.

Operational Planning and Efficiency

  • Design and implement efficient operational systems to streamline processes and enhance customer experience.
  • Develop and manage budgets to ensure financial goals are met.
  • Provide coaching and training to team members to enhance their skills and knowledge.

Quality Control and Compliance

  • Establish and maintain strict quality control measures to ensure consistent high-quality food service delivery.
  • Develop and enforce Standard Operating Procedures (SOPs) to guarantee compliance and quality.
  • Regularly inspect branches to ensure adherence to SOPs and identify areas for improvement.

Cost and Profitability Management

  • Manage kitchen supply costs effectively to minimize expenses and maximize profitability.
  • Negotiate favorable pricing and terms with suppliers.
  • Monitor and analyze financial statements to inform business decisions and achieve financial goals.

Team Leadership and Conflict Resolution

  • Develop and lead a high-performing team by promoting a positive work environment and fostering team cohesion.
  • Resolve conflicts promptly and effectively to minimize disruption to operations.
  • Provide ongoing training and development opportunities to enhance team members' skills and knowledge.

Requirements:

  • Bachelor's degree in business administration or related field.
  • Minimum 5 years of experience as Operations Manager in a chain of restaurants or food service operations.
  • Proven track record of managing multiple outlets and teams.
  • Strong understanding of food quality standards and cost management principles.
  • Excellent leadership, communication, and conflict resolution skills.


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