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Taxi Service Representative

2 months ago

Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

Job Summary

We are seeking a highly skilled and experienced Taxi Service Representative to join our team at IIQAFGROUP. As a key member of our transportation team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient transportation of passengers to their desired destinations.

Key Responsibilities

  • Transportation Operations
    • Safely and efficiently transport passengers to their desired destinations, adhering to all traffic rules and regulations.
    • Maintain a clean and well-maintained vehicle, ensuring a comfortable and safe ride for passengers.
  • Customer Service
    • Provide excellent customer service and a pleasant experience for passengers, responding to their needs and concerns in a professional and courteous manner.
    • Assist passengers with loading and unloading their belongings, ensuring their safety and security.
  • Financial Transactions
    • Accept and process payments from passengers in a timely and accurate manner, handling cash transactions and providing change as needed.
  • Logistical Support
    • Keep up-to-date with road closures, detours, and traffic conditions, adjusting routes and schedules as necessary to ensure efficient transportation.
    • Maintain a high level of knowledge of local streets, routes, and landmarks, ensuring a smooth and efficient transportation experience.

Requirements

  • Education and Certification
    • Valid driver's license with a clean driving record.
    • High school diploma or equivalent.
  • Skills and Abilities
    • Excellent knowledge of local streets, routes, and landmarks.
    • Ability to handle stressful situations calmly and professionally.
    • Strong communication and interpersonal skills.
    • Ability to work flexible hours, including nights, weekends, and holidays.
    • Basic math skills to handle cash payments and provide accurate change.

What We Offer

As a Taxi Service Representative at IIQAFGROUP, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and ensuring the safe and efficient transportation of passengers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.