Customer Service Team Lead
3 days ago
We are seeking a highly skilled Call Center Supervisor to join our team at Perfect Doctors Clinic. The successful candidate will be responsible for overseeing the daily operations of the call center, ensuring customer satisfaction, and utilizing analytical skills to improve processes and performance.
This is a full-time, on-site role located in Dubai, United Arab Emirates.
Key Responsibilities- Supervise a team of customer service representatives to ensure exceptional customer experience.
- Analyze data to identify areas for process improvement and implement changes to increase efficiency and productivity.
- Develop and maintain effective relationships with customers, colleagues, and stakeholders.
- Foster a positive work environment that promotes teamwork, open communication, and continuous learning.
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of supervisory experience in a call center or customer service environment.
- Excellent leadership, problem-solving, and communication skills.
- Able to handle high-stress situations and prioritize tasks effectively.
- Fluency in English (Arabic language skills are a must).
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Customer Service Team Lead
3 hours ago
Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full timeJob DescriptionFirst Abu Dhabi Bank is seeking a highly skilled and experienced Customer Service Team Lead to join our Contact Centre Operations team. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent service delivery and achieving high levels of customer satisfaction.About the Role:Lead a...
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Customer Service Team Lead
3 days ago
Dubai, Dubai, United Arab Emirates Nayeducation Full timeNayeducation is seeking a Customer Service Team Lead to join our team. In this role, you will be responsible for supervising cashiers, ensuring excellent customer service, and providing training and support to staff.RequirementsPrior Experience in RetailExcellent Communication SkillsAbility to Lead and MotivateBasic Math and Accounting KnowledgeThe ideal...
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Customer Service Team Lead
4 days ago
Dubai, Dubai, United Arab Emirates Instashop Full timeCustomer Service Team LeadInstaShop, the leading online marketplace for supermarkets, pharmacies, and pet shops in the Middle East, is seeking a Customer Service Team Lead to oversee the quality assurance of our delivery process.This role is responsible for ensuring that all operations are executed with top-class execution, which is crucial for customer...
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Customer Service Team Lead
5 days ago
Dubai, Dubai, United Arab Emirates Al Futtaim Group Full timeAbout UsHertz, a part of Al-Futtaim Group, is the world's leading car rental company. With over 7,000 locations in more than 150 countries, we provide excellent service to our customers.The Hertz UAE franchise has been operating since 1993 and is recognized as the top car rental and leasing company in the UAE. We are looking for an experienced Customer...
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Customer Service Team Lead
7 days ago
Dubai, Dubai, United Arab Emirates Padra Clinic Full timeJob Overview:Padra Clinic is seeking a seasoned Call Centre Supervisor to oversee the daily operations of our call centre team. As a key member of our customer service team, you will be responsible for driving performance and delivering exceptional customer experiences.
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Arabic Cuisine Team Lead
2 hours ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeWe are looking for an Arabic Cuisine Team Lead to join The Team Builders' fast casual team. As a leader, you will be responsible for ensuring the highest standards of service quality and customer satisfaction.Key Responsibilities:Team Leadership: Foster a positive and collaborative work culture among team members.Operational Management: Oversee food...
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Customer Service Lead
3 hours ago
Dubai, Dubai, United Arab Emirates RAKBANK Full timeRakbank's commitment to nurturing a culture of innovation, growth, and excellence has led to a dynamic and challenging role for a Customer Service Lead. The successful candidate will lead a team to deliver exceptional customer experiences, drive business growth, and improve operational efficiency.Main ResponsibilitiesExamine and assess critical metrics such...
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Customer Service Team Leader
4 days ago
Dubai, Dubai, United Arab Emirates Instashop Full timeCustomer Service Team LeaderCustomer Service - United Arab Emirates, AE - Full time - 829InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company...
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Customer Service Team Leader
4 days ago
Dubai, Dubai, United Arab Emirates Instashop Full timeCustomer Service Team LeaderInstaShop is a leading online marketplace for supermarkets, pharmacies, pet shops, and other businesses in the Middle East.This role is ideal for individuals passionate about providing exceptional customer service and experience in a fast-growing technology company.The Customer Service Team Leader will oversee and guide a team of...
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Development Strategy Lead
3 weeks ago
Dubai, Dubai, United Arab Emirates LEAD Development Full timeThe Senior Development Manager at LEAD Development oversees the entire development and design process, ensuring the successful execution of projects within given timeframes. This involves collaborating with finance and sales teams to integrate commercial requirements into the design and development process, encompassing the Masterplan and its components....
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Telecalling Team Lead
2 weeks ago
Dubai, Dubai, United Arab Emirates Krish Project Management Service Full timeWe are looking for an enthusiastic Tele-calling Team Leader to contribute to generating sales for our company. The Telecalling team leader's role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as they contact...
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Customer Service Management Lead
4 days ago
Dubai, Dubai, United Arab Emirates Philips Iberica SAU Full timeJob Title: Customer Service Management LeadAbout the Role:We are looking for an experienced Customer Service Management Lead to join our team at Philips Iberica SAU. As a Customer Service Management Lead, you will be responsible for managing a team of customer service representatives and ensuring that all customer inquiries are handled efficiently and...
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Customer Service Lead
4 days ago
Dubai, Dubai, United Arab Emirates Hermes Full timeJob DescriptionThe Customer Service Lead will be responsible for ensuring seamless customer experiences across various touchpoints. Key responsibilities include greeting customers, answering queries, processing payments, and maintaining store operations.Key TasksCustomer Greetings: Welcome customers warmly, addressing their needs and concerns in a timely...
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Customer Service Operations Lead
3 hours ago
Dubai, Dubai, United Arab Emirates Valtrans Transportation Systems and Services Full timeJob Overview:We are seeking a Customer Service Operations Lead to join our team at Valtrans Transportation Systems and Services. In this role, you will be responsible for providing problem-solving resources to clients, maximizing operational performance, and maintaining accurate records of customer service activities.About the Role:The Customer Service...
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Customer Service Quality Lead
6 days ago
Dubai, Dubai, United Arab Emirates Al Futtaim Group Full timeAbout the PositionWe are currently looking for a Customer Service Quality Lead to join our team in Dubai. As a Quality Lead, you will play a crucial role in maintaining high-quality customer service standards across all departments.Your key responsibilities will include designing call monitoring formats and quality standards, performing call monitoring, and...
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Customer Service Team Lead
3 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeAbout the RoleThis role plays a critical part in delivering exceptional guest service at our resort. The successful candidate will be responsible for ensuring that all guests have a warm welcome and receive proactive assistance during their stay.The ideal candidate will be highly organized, proactive, and able to work effectively as part of a team to achieve...
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Client Service Team Lead
1 day ago
Dubai, Dubai, United Arab Emirates Mirrors Beauty Lounge Full timeRole DescriptionThe Client Service Team Lead at Mirrors Beauty Lounge is responsible for leading the front desk team and delivering exceptional client experiences.Key Responsibilities:Provide exceptional customer service, ensuring every client feels valued and satisfied.Maintain a professional, friendly, and courteous demeanor in all interactions with...
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Customer Service Team Lead
3 hours ago
Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full timeAbout the Role: Raffles Hotels & Resorts is seeking an experienced professional to join our team as a Guest Relations Supervisor. In this critical role, you will be responsible for supervising the Guest Relations team and ensuring that they meet the highest service standards.Key Responsibilities:Supervise the daily activities of Guest Relations...
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Customer Service Liaison
7 days ago
Dubai, Dubai, United Arab Emirates BENO - Luxury At Your Service Full timeAt BENO - Luxury At Your Service, we are seeking a highly skilled Customer Service Liaison to join our team. As the face of our company, you will be responsible for creating a positive first impression and delivering exceptional customer experiences.Key Responsibilities:Welcome clients with a friendly and professional demeanorAssist clients by answering...
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Customer Service Coordinator Lead
7 days ago
Dubai, Dubai, United Arab Emirates Dubaicareers Full timeWe are looking for a skilled Customer Service Coordinator Lead to join our team at Dubai Careers. This role is ideal for individuals who excel in communication and have a passion for delivering exceptional customer experiences.Key ResponsibilitiesMaintain strong relationships with customers through prompt and effective issue resolution.Collaborate with...