High-End Customer Service Representative

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full time

We are seeking an experienced and skilled Personal Shopper to join our team at MAJID AL FUTTAIM. As a Personal Shopper, you will be responsible for providing personalized shopping experiences to our discerning customers, identifying their needs and preferences, and recommending high-end products that meet their expectations.

Key Accountabilities
  • To deliver exceptional customer service and create a memorable shopping experience for our customers.
  • To identify the needs of customers and recommend a range of products to choose from, ensuring that they arrive at an appropriate buying decision.
  • To work closely with Buying, Planning and Digital Merchandising teams to ensure maximum knowledge of forthcoming stock availability for customer benefit.
  • To provide support to the customer care team to resolve VIP customers' issues as necessary and follow networking strategies in order to develop and enhance client base.
Qualifications
  • Diploma or bachelor's degree in any related field, preferably in Fashion.
  • 3-5 years retail experience of luxury brands.
  • At least 3 years of experience as personal shopper/stylist.
  • Must have a black book.
  • Excellent communication skills.
  • Fluent English.


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