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Restaurant Staff Member

2 weeks ago

Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

We are looking for a highly motivated and customer-focused Restaurant Staff Member to join our team at Sheraton Grand Hotel, Dubai.

Job Description:

The successful candidate will be responsible for providing exceptional service to our guests in the hotel's dining areas. This includes taking orders, serving food and beverages, and ensuring that our guests have a memorable experience.

Key Skills and Qualifications:

  • Warm and friendly demeanor;
  • Strong communication and interpersonal skills;
  • Ability to work effectively in a fast-paced environment;
  • Knowledge of food and beverage preparation and presentation;
  • Basic computational ability;
  • Awareness of Health, Safety & Fire regulations;
  • Maintenance of high standards of personal hygiene at all times;
  • Demonstration of proper and safe usage of all equipment;
  • Adherence to conservative, formal grooming, attire and jewelry policy;

Responsibilities:

  • Project a pleasant and positive professional image at all times;
  • Manage cultural needs and expectations of guests;
  • Upselling and identification of additional revenue opportunities;
  • Maintaining and adhering to billing policies and procedures;
  • Punctual attendance to each shift;
  • Maintaining positive teamwork spirit at all times;
  • Accurate and timely delivery of orders to guests;
  • Assisting Assistant Venue Managers in training new team members;
  • Assistance in overcoming logistic issues in serving a timely food/beverage product in acceptable quantity, presentation and consistency;
  • Completion of Progress Training & participation in Progress related activities;
  • Support of Departmental objectives;
  • Eradication of wastage;