Brand Ambassador Specialist
5 days ago
Key Responsibilities:
The ideal candidate will be responsible for imparting knowledge and awareness of the Luxury Gifts or Fashion or Beauty category using best training practices. This includes researching and localising materials on the category and brand, developing training material in collaboration with Group L&D.
In addition, the successful candidate will support Store teams with on-the-job learning, monitoring performance, and training needs analysis. They will leverage Group's digital tools to digitalize training content, analyse training data to assess usage and gaps, and create brand awareness at the frontline level.
Additional Responsibilities:
- Deliver Brand Training Days.
- Provide training to the shop floor team using advanced product knowledge and best practice techniques.
- Monitor product training of Delegation brands.
- Introduce interior design training related to category/products sold.
- Conduct evaluations on Learners and effectiveness of learning materials and approaches.
- Recommend new learning materials and approaches to support divisions' needs.
- Participate in Group L&D training events and best practice development.
- Act as the Brand ambassador at internal and external events.
Skills and Qualifications: The ideal candidate should have a genuine passion for Client Experience, Client Engagement, Styling, and Fashion. They should have experience in a client-facing role within a Fashion Retail store and experience with in-store training or brand presentations. Fluent Arabic language is mandatory for this role, and some travel time across the Middle East may be required.
What We Can Offer: With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
Benefits: We offer a competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
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