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Technical Support Engineer

3 months ago

Sharjah, Sharjah, United Arab Emirates RTC1 Recruitment Services Full time
Position Overview

As an IT Engineer, you will play a crucial role in overseeing and enhancing the technological framework of our organization. Your expertise will ensure that our systems operate seamlessly and efficiently.

Key Responsibilities
  • Infrastructure Management: Oversee the IT infrastructure, including hardware, software, networks, and servers, to ensure optimal performance.
  • System Installation and Troubleshooting: Install, configure, and resolve issues related to computer systems, software applications, and peripheral devices.
  • User Support: Provide comprehensive technical assistance to end-users, minimizing downtime and promoting efficient operational workflows.
  • Collaboration: Work alongside other IT professionals and departments to design and implement tailored IT solutions that meet organizational needs.
  • Compliance and Security: Ensure adherence to industry regulations and best practices concerning IT security and data protection.
  • Performance Monitoring: Continuously monitor system performance and security, implementing necessary safeguards to protect critical data and infrastructure.
  • Technology Trends: Stay informed about the latest technologies and trends in the industry, recommending and executing improvements as needed.
  • Documentation: Maintain clear and concise documentation of IT processes, procedures, and system configurations for future reference.