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Sales Team Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full time
About the Role
This role is ideal for someone who is result-oriented and has experience working in a retail environment or a supervisory role in a service industry. As a key member of our team, you will be responsible for providing exceptional customer service, assisting with day-to-day store operations, and training new employees.

Your Key Responsibilities

  • Excellent customer service skills – Providing solutions to customer queries, resolving issues promptly, and ensuring customer satisfaction.
  • Store operations – Assisting the store manager with administrative tasks, including inventory management, stock control, and visual merchandising.
  • Training and development – Training new employees on company policies, procedures, and product knowledge, ensuring they are equipped to perform their roles effectively.
  • Product knowledge – Maintaining up-to-date knowledge of products, identifying opportunities to increase revenue through add-on sales, and developing strategies to drive sales growth.
  • Inventory management – Coordinating inventory levels, managing stock, and ensuring accurate stock counts.
  • Cash handling – Administering cash handling processes, adhering to company policies and procedures, and maintaining accurate records.