Event Ticketing Platform Expert

4 days ago


Dubai, Dubai, United Arab Emirates Ticketmaster Middle East Full time

We're seeking a highly skilled Event Ticketing Platform Expert to join our team in the Middle East. As a key member of our support team, you will be responsible for ensuring the smooth operation of our ticketing platform and providing exceptional customer service to our clients and colleagues.

Key Responsibilities:
  • Ticketing Platform Support: Provide timely and effective support to clients and colleagues on our ticketing platform and associated software applications.
  • Market Expertise: Develop and maintain in-depth knowledge of our ticketing platforms and applications, staying up-to-date with the latest developments and advancements.
  • Customization and Configuration: Design and implement custom pages using HTML, CSS, and Java based on client requirements.
  • Training and Documentation: Deliver product training and documentation to clients and colleagues, ensuring they have the necessary skills and knowledge to effectively use our ticketing platform.
  • Issue Resolution: Analyze and resolve technical issues, escalating them to the relevant teams as needed.


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