Hostess - Hospitality Expert
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Hostess to join our team at Four Seasons Hotels and Resorts. As a Hostess, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Customer Service: Greet and welcome guests, respond to their inquiries, and resolve any issues in a professional and courteous manner.
- Table Management: Manage table assignments, ensure timely seating, and maintain a clean and organized dining area.
- Food and Beverage Knowledge: Possess a sound knowledge of food health and safety regulations, as well as a basic understanding of food and beverage preparation and presentation.
- Communication Skills: Develop effective communication skills to interact with guests, colleagues, and management in a fast-paced environment.
- Organizational Skills: Demonstrate excellent organizational and time management skills to prioritize tasks, manage multiple tables, and maintain a high level of productivity.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a hospitality or customer service role preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and a strong attention to detail.
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