Food and Beverage Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates MARRIOTT International Full time
Key Responsibilities
  • Oversee all food and beverage operations within budgeted guidelines and maintain the highest standards of quality and service.
  • Ensure exceptional levels of internal and external customer satisfaction through proactive engagement and prompt issue resolution.
  • Develop and implement innovative menu concepts, manage inventory, and continuously improve operational efficiency.
  • Identify customer needs and preferences, and respond promptly to their concerns and feedback.
  • Lead and motivate the food and beverage team by attracting, recruiting, training, and appraising talented personnel.
  • Establish clear targets, key performance indicators (KPIs), schedules, policies, and procedures to drive business growth and excellence.
  • Foster a culture of open communication, ownership, and teamwork, with a focus on motivation and employee engagement.
  • Ensure compliance with all health and safety regulations, and maintain a safe working environment.
  • Provide regular management reports on sales results, productivity, and operational performance.
Requirements and Skills
  • Proven experience in food and beverage management, preferably in a luxury hotel or resort setting.
  • Working knowledge of various computer software programs, including MS Office, restaurant management software, and point-of-sale systems.
  • Ability to analyze problems, identify solutions, and implement effective corrective actions.
  • Strong leadership and delegation skills, with the ability to manage multiple tasks and priorities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Stay up-to-date with the latest food and beverage trends, best practices, and industry developments.
  • Ability to manage personnel, meet financial targets, and drive business growth and profitability.
  • Guest-oriented and service-minded, with a passion for delivering exceptional customer experiences.
  • Culinary school diploma or degree in food service management or a related field, preferably with a focus on hospitality and luxury service.


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