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Delivery Service Quality Operations Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Sundus Full time
Job Description

Sundus is seeking a highly skilled Delivery Service Quality Operation Specialist to join our team. As a key member of our organization, you will be responsible for managing business targets, implementing cyber security measures, and undertaking knowledge management strategies.

Key Responsibilities
  • Business Target Management: Develop and implement business strategies to achieve delivery and service targets, monitor progress, and ensure successful outcomes.
  • Cyber Security and Risk Management: Implement and maintain cyber security measures to protect our service domain, assess business risks, and coordinate with departments to develop localized solutions.
  • Knowledge Management: Develop and implement a knowledge management strategy to codify, transfer, and apply knowledge and experience within the organization.
Requirements
  • Knowledge and Skills: Possess knowledge of project management methodologies, digital delivery operations, and financial analysis. Strong business awareness, industry knowledge, and data analysis skills are essential.
  • Personal Qualities: Demonstrate a strong sense of responsibility, problem-solving skills, and the ability to collaborate across departments.
  • Language Skills: Fluency in Chinese and English is required.

About Sundus: We are a dynamic organization committed to delivering exceptional service and quality. Our team is passionate about innovation and excellence, and we are seeking like-minded individuals to join us on our journey.