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Reservations Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

Sofitel Dubai The Obelisk is a leading hospitality provider that values innovation and creativity. We are seeking a Reservations Coordinator to join our team, responsible for coordinating reservations and ensuring seamless communication with our guests.

In this role, you will be responsible for processing all incoming and outgoing calls accurately and courteously, recording and controlling wake-up calls, and assisting guests with international calls and directory queries.

To succeed in this role, you must have excellent written and verbal communication skills in English, be able to develop rapport with colleagues and management staff, and exercise good judgment with difficult guests.

This is an exciting opportunity to join a dynamic team and contribute to the success of Sofitel Dubai The Obelisk.