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Reservations Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Solutions Leisure Group Full time
Job Description:

Solutions Leisure Group is seeking a highly skilled Reservations Coordinator to join our team. As a key member of the front desk staff, you will be responsible for providing exceptional guest service and ensuring seamless reservation management.

Responsibilities:
  • Meet and greet guests upon arrival, ensuring a warm and welcoming atmosphere.
  • Manage reservations efficiently, allocating guests according to their preferences and dietary requirements.
  • Liaise with the kitchen team to ensure accurate menu information and special requests are met.
  • Operate the phone system, handling inquiries and resolving issues promptly.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Familiarity with reservation systems and software.
  • Ability to work effectively under pressure and maintain attention to detail.
  • Diploma or certification in hospitality or a related field preferred.
Benefits:
  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Collaborative and dynamic work environment.