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Wholesale Parts Sales Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Al-Futtaim Health Full time

Job Summary

We are seeking a dedicated Wholesale Parts Sales Representative to drive Spare Parts and Accessories sales to our wholesale Parts customers.

Key Responsibilities

  • Manage and exceed Parts sales targets according to the strategic plan.
  • Develop Parts sales volumes within your designated area.
  • Provide exceptional customer service by assisting wholesale account customers in selecting the required Parts or Accessories in a friendly, professional, and efficient manner.
  • Ensure accuracy in quotations, sales orders, and application of customer discounts or special prices as per standard operating procedures.
  • Proactively follow up on Parts back-orders to keep customers informed of status and ensure timely delivery.
  • Oversee Warehouse Management & Operations, meticulously verifying consignment accuracy with all related documentation before shipment.
  • Address customer complaints promptly, ensuring their concerns are resolved efficiently, and they receive value for their investment.

Requirements

  • Proficiency in Microsoft Office products and familiarity with Dealership Management Systems and other relevant computer applications.
  • Excellent communication skills, both verbal and written, enabling effective interaction with customers and internal stakeholders.
  • Strong relationship-building abilities, cultivating and maintaining warm and friendly rapport with customers.

About the Role

This is an exciting opportunity to join a dynamic team dedicated to excellence in customer service and driving business growth. Our collaborative environment fosters innovation and encourages professional development, ensuring every team member has the support they need to succeed.

What You'll Bring

  • Minimum 5 - 7 years of experience in automotive or equipment spare parts, with a focus on Heavy Commercial Vehicles, industrial products, and Construction Equipment.
  • Bachelor's degree or diploma in any discipline or equivalent.