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Training and Development Manager

2 months ago

Dubai, Dubai, United Arab Emirates Focus Direct Full time

Job Summary:

We are seeking a highly skilled and experienced Training and Development Manager to join our team at Focus Direct. As a key member of our organization, you will be responsible for creating and delivering customized soft skills training programs that enhance employee performance and drive business success.

Key Responsibilities:

  • Develop and implement comprehensive training programs that address specific business needs, including communication skills, customer care, supervisory training, and team building.
  • Collaborate with senior management and business unit heads to design and test training programs prior to delivery.
  • Conduct employee interviews and surveys, focus groups, and consultations to identify additional training needs and monitor feedback on program effectiveness.
  • Design and deliver training materials using various techniques, including team exercises, role-playing, videos, lectures, and group discussions.
  • Utilize training needs analysis to identify areas for improvement and develop creative, innovative, and alternative training methods to enhance employee performance.

Requirements:

  • Bachelor's degree in Business Administration or a related field.
  • 3-5 years of experience in training delivery, preferably in a corporate setting.
  • Strong knowledge of training needs analysis and soft skills training, including communication skills, team building, and supervisory training.
  • UAE Nationals are encouraged to apply.

About Focus Direct:

Focus Direct is a search and selection boutique firm that specializes in recruiting professionals who make a difference. We pride ourselves on providing comprehensive and professional services to our clients and candidates alike. Our objective is to deliver tailored solutions that meet specific needs, and our experienced personnel are dedicated to chosen niche sectors.