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Housekeeping Supervisor

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Sofitel Al Hamra Beach Resort Full time

Job Description

  1. To assist the Executive Housekeeper in overseeing the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.
  2. To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.
  3. To ensure the flower decorations in the rooms and public areas are always maintained as per the required standards.
  4. To ensure the upkeep of all the front of the house, including the hotel entrance.
  5. To ensure the upkeep of all designated heart of the house areas.
  6. To check regularly the night shift for cleaning.
  7. To ensure appropriate stock levels for the smooth run of the Housekeeping and to approve requisitions accordingly.
  8. To ensure that the inventories of linen, uniforms, and other applicable items are done and recorded as scheduled.
  9. To supervise the Pest Control service as per established areas and schedules.
  10. To implement housekeeping-related HACCP procedures.
  11. To be involved in sustainable development and to apply energy and waste management.
  12. To supervise cost control and to suggest saving programs.
  13. To ensure all linen and uniform management and handling procedures are respected.
  14. To implement Focus and other financial procedures.
  15. To supervise and control Lost and Found, maintain records, and mail packages to clients.
  16. To be aware of all VIPs visiting or staying in the hotel.
  17. To personally inspect VIP rooms.
  18. To make regular room and public area inspections.
  19. To follow up on the Out of Order and Out of service rooms.
  20. To ensure close coordination with the Front Office, Engineering, Food and Beverage, as well as Guest Relations regarding usual and unusual guest requests.
  21. To review the Night Audit reports related to the Housekeeping.