Banking and Finance Expert

1 week ago


Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Full time
About the Role

We are seeking a highly skilled and experienced banking and finance expert to join our elite team as a Customer Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with customers, identifying new business opportunities, and delivering exceptional customer service.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with internal stakeholders to deliver tailored solutions and exceed customer expectations.
  • Stay up-to-date on industry trends and competitor activity to inform strategic decision-making and optimize our offerings.
  • Ensure all regulatory, audit, and compliance issues are in place and all internal controls are in order to maintain the highest standards of operational efficiency, minimize operational losses, and reduce the number of near misses.
Requirements:
  • Minimum 5 years of experience in retail customer relationship management.
  • Bachelor's Degree in Business Administration, Finance, or a related field.
  • SCA certification (CISI Level 3) and UAE Rules & Regulations (Mandatory).


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