Hospitality Business Analyst
4 weeks ago
Insight Global is seeking a talented Lead Business Analyst with a strong background in the hospitality sector. This role is pivotal as our client transitions from a proprietary reservation system to a modern third-party solution.
Key Responsibilities:
As a Lead Business Analyst, you will:
- Document and analyze business requirements while collaborating with technical teams.
- Engage with customers globally to foster strong relationships.
- Utilize various methods to elicit requirements, including interviews, workshops, and surveys.
- Conduct hands-on system configuration and development as necessary.
- Create comprehensive test plans and execute application testing for system modifications.
- Oversee module updates, ensuring thorough testing and documentation.
- Audit policies to ensure compliance with legal standards and propose necessary adjustments.
- Identify and implement opportunities for system enhancements through automation and process improvements.
- Develop and maintain user training and system documentation.
- Provide production support and application maintenance for global systems.
Qualifications:
To be successful in this role, candidates should possess:
- A minimum of 3 years of IT experience, ideally within a global organization.
- At least 3 years of experience with relevant applications, particularly in reservations.
- Alternatively, 3 years of experience in related domains such as hotel operations or distribution.
Education:
A Bachelor’s degree or equivalent professional experience is required.
We look forward to considering your application for this essential role.
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