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Customer Service Representative/Floral Arranger

2 months ago


Dubai, Dubai, United Arab Emirates Arigato Flowers and Gift Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative/Floral Arranger to join our team at Arigato Flowers and Gift. As a key member of our team, you will be responsible for providing exceptional customer service, managing orders from start to finish, and creating beautiful floral arrangements.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and provide timely and effective solutions to their needs.
  • Order Management: Receive and process orders, ensuring that all requirements are met and deadlines are met.
  • Floral Arranging: Create stunning floral arrangements and bouquets, using a variety of flowers and materials.
  • Inventory Management: Manage and maintain inventory levels, ensuring that all necessary materials are available.
  • Third-Party Management: Coordinate with third-party suppliers and couriers to ensure timely delivery of orders.
  • Marketing and Sales: Assist with marketing and sales efforts, including creating new floral recipes and designs.
Requirements
  • Experience: More than two years' experience in a flower shop or similar environment.
  • Skills: Excellent customer service skills, ability to work under pressure, and strong communication skills.