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Client Relations Specialist

3 months ago

Sharjah, Sharjah, United Arab Emirates accor hotel Full time
Key Responsibilities:
  • Client Reservations: Assist clients by securing bookings at various local venues, including dining establishments, businesses, and entertainment options.
  • Returns and Exchanges: Facilitate product returns and exchanges efficiently and courteously.
  • Event Coordination: Support the planning and execution of on-site events such as weddings, trade shows, and corporate gatherings.
  • Client Reception: Welcome guests upon arrival and direct them to their respective areas within the facility.
  • Customer Inquiries: Address significant inquiries and manage client expectations with professionalism and warmth.
  • Personalized Service: Maintain records of frequent visitors to provide a customized experience tailored to their preferences.
  • Communication Management: Handle incoming calls and oversee the switchboard operations.