E-Commerce Manager

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rayhaan Hotels & Resorts Full time
Job Title: E-Commerce Manager

Join Rayhaan Hotels & Resorts as an E-Commerce Manager and take on the challenge of driving online revenue growth and enhancing the digital presence of our properties.

Key Responsibilities:
  • Collaborate with the Director of Marketing & Communications to develop and execute online marketing strategies that increase direct internet traffic and drive online production.
  • Assist in evaluating the performance of our branded website and provide suggestions for improvement to enhance the online presence of our hotels.
  • Develop and execute online campaigns across various channels, including social media and third-party websites, to maximize online exposure and drive bookings.
  • Monitor and manage the active presence of our properties on social media platforms, set up and manage campaigns, and implement competitions to increase online visibility.
  • Ensure the accuracy and brand compliance of our properties' content across all online channels, including photography and descriptions.
  • Conduct regular quality assurance audits to ensure parity of content and integrity with our brand website.
  • Load and update content for our properties on all online channels in collaboration with the Director of Marketing & Communications.
  • Monitor and assess online reviews on portals, ensure official feedback from the hotel is in place, and manage the ORM system and reports.
  • Identify and evaluate new marketing opportunities to increase direct internet traffic and drive online production, creating a quarterly E-Commerce Action Plan outlining planned activities.
  • Assist in evaluating the online presence and rate position of immediate competitors.
  • Collaborate with the Director of Marketing & Communications to monitor and implement the full-year online marketing and advertising plan.

Requirements:

  • Advertising, marketing, or communication graduate with preferable experience in a similar field.
  • Computer literate with effective communication skills, verbal and written in English and preferable in Arabic as well.

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