Dining Operations Manager
4 days ago
The Dining Operations Manager will be responsible for overseeing the smooth and efficient operation of our All-Day Dining Restaurant. This role ensures that our guests enjoy a memorable and high-quality dining experience.
Key Responsibilities:
- Coordinate daily operations to ensure exceptional service standards are consistently met.
- Lead by example, providing guidance and motivation to the team to achieve operational excellence.
- Ensure guest satisfaction by addressing any special requests, concerns, or feedback in a prompt and professional manner.
- Monitor and maintain the cleanliness, organization, and presentation of the restaurant.
- Collaborate with the Restaurant Manager and Supervisor to manage inventory, stock levels, and ordering of supplies.
- Ensure adherence to all health, safety, and hygiene standards, following company policies and local regulations.
- Manage guest reservations and seating arrangements to optimize table turnover and maximize guest satisfaction.
- Ensure smooth communication between kitchen and service teams to guarantee timely delivery of food and beverages.
Requirements:
- Proven experience in a similar role within the food and beverage industry, preferably in a luxury hotel or resort setting.
- In-depth knowledge of food and beverage service standards, operations, and health & safety regulations.
- Strong communication skills in English; knowledge of additional languages is a plus.
- High attention to detail, with the ability to multitask and stay organized in a fast-paced environment.
- A passion for hospitality and a commitment to delivering exceptional guest experiences.
- A positive attitude and a professional appearance at all times.
- Previous experience in a high-end or fine dining environment is an advantage.
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