Dining Operations Manager

4 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full time
Job Description:

The Dining Operations Manager will be responsible for overseeing the smooth and efficient operation of our All-Day Dining Restaurant. This role ensures that our guests enjoy a memorable and high-quality dining experience.

Key Responsibilities:
  • Coordinate daily operations to ensure exceptional service standards are consistently met.
  • Lead by example, providing guidance and motivation to the team to achieve operational excellence.
  • Ensure guest satisfaction by addressing any special requests, concerns, or feedback in a prompt and professional manner.
  • Monitor and maintain the cleanliness, organization, and presentation of the restaurant.
  • Collaborate with the Restaurant Manager and Supervisor to manage inventory, stock levels, and ordering of supplies.
  • Ensure adherence to all health, safety, and hygiene standards, following company policies and local regulations.
  • Manage guest reservations and seating arrangements to optimize table turnover and maximize guest satisfaction.
  • Ensure smooth communication between kitchen and service teams to guarantee timely delivery of food and beverages.

Requirements:
  • Proven experience in a similar role within the food and beverage industry, preferably in a luxury hotel or resort setting.
  • In-depth knowledge of food and beverage service standards, operations, and health & safety regulations.
  • Strong communication skills in English; knowledge of additional languages is a plus.
  • High attention to detail, with the ability to multitask and stay organized in a fast-paced environment.
  • A passion for hospitality and a commitment to delivering exceptional guest experiences.
  • A positive attitude and a professional appearance at all times.
  • Previous experience in a high-end or fine dining environment is an advantage.


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