HR and Operations Specialist
3 days ago
About the Job:
The HR and Operations Specialist will play a vital role in supporting the smooth operation of our HR functions, enhancing employee experience, and contributing to the company's growth.
Key Responsibilities:
- Manage all HR services and administrative tasks to deliver high-quality service to employees.
- Develop and implement effective recruitment processes aligned with business objectives.
- Review employment contracts and coordinate approvals with senior management.
- Design and oversee training and development plans in collaboration with department heads.
- Develop and regularly update HR policies and procedures to ensure compliance with UAE labor laws and company standards.
- Monitor key performance indicators (KPIs) for HR administration and IT functions, tracking performance and identifying areas for improvement.
- Administer and enhance the company's performance evaluation system, ensuring clear communication of performance expectations and career development opportunities.
- Act as the main point of contact for all internal and external HR and administrative matters.
- Oversee local purchasing and ensure cost-efficient procurement for office supplies and administrative needs.
- Ensure effective management of office facilities and professional front desk service.
- Lead analytics initiatives using data to support decision-making and improve workforce planning and employee retention.
- Handle employee relations issues professionally, fostering a positive work environment.
- Drive initiatives to improve employee engagement, including surveys, recognition programs, and feedback sessions.
- Regularly update and improve HR digital tools to optimize employee records, payroll processes, and performance tracking.
- Inspire, motivate, and mentor HR and administrative team members.
Job Requirements:
- Bachelor's degree in Human Resources Management, Business Administration, or a related field.
- 5-7 years of experience in HR and administration, preferably in a retail, multi-location, or fast-paced environment.
- Proven experience with modern HR software, such as Zoho People or similar HRMS platforms.
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