Guest Service Specialist
2 days ago
As a Guest Service Specialist with IHG Hotels & Resorts, you will be responsible for delivering exceptional guest experiences through effective reservation management. Your key objectives will include converting bedroom accommodation enquiries into bookings, recording and processing bookings, cancellations, and amendments in line with company standards, as well as managing hotel selling strategies to meet business goals.
Key Responsibilities:
- Convert bedroom accommodation enquiries into bookings on the phone or via email.
- Record and process bookings, cancellations, and amendments using a computerized reservation system.
- Liaise with other departments to ensure seamless guest experiences.
- Prepare reports using computer software such as Word and Excel.
- Manage bookings that failed to arrive (No Show).
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Wine Service Specialist
6 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates The Ritz-Carlton Full time**Job Summary:**We are seeking a highly skilled Wine Service Specialist to join our team at The Ritz-Carlton. As a Sommelier and Wine Ambassador, you will be responsible for providing exceptional wine service to our guests.The ideal candidate will have a deep knowledge of wine and be able to recommend the perfect pairing for each menu item. You will also be...
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Guest Service Agent
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Minor International Full timeTo anticipate guest needs andhandle guest inquiries in a helpful and attentive Anantaramanner.To have a complete knowledge of thehotel product including room types rates relative features andfacilities food and beverage outlets and promotions spa and healthclub and other Anantara properties.To takepersonal responsibility for the service and attitude with...
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Guest Service Ambassador
7 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Minor International Full timeKEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done. Minor International employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:To anticipate guest needs and handle guest inquiries in a helpful and...
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Guest Service Agent
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeGuest ServiceAgentYou are the beginning of anexceptional guest experience. As a Guest Service Agent you willmake our guests feel welcome and reflect the exceptional experiencethe come when they arriveWhatyou will bedoing:Consistentlyoffer exceptional friendly and engagingserviceEnsure the best selection for the guestand ensure revenue is maximized...
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Guest Service Officer
3 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Sofitel Full timeCompany DescriptionSofitel Al Hamra Beach ResortJob DescriptionTo provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and...
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Guest Service Officer
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeTo provide a courteousprofessional efficient and flexible service at all times followingthe hotel Standards of Performance.To performall duties and tasks when rotated or assigned to another Departmentas per Master Task List for that Department.Tobe fully conversant with all services and facilities offered by thehotel.To operate the switchboard in...
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Luxury Guest Services Manager
3 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RIXOS Full timeAbout RIXOSWe are a luxury resort that prides itself on delivering exceptional guest experiences. As our ideal candidate, you will be responsible for leading the Guest Relations team to provide outstanding service throughout the entire guest journey.Key ResponsibilitiesSupervise and mentor the Guest Relations team to ensure consistent delivery of...
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Guest Service Agent Reservations
2 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full timeRoles and responsibilities 1. Communication SkillsClear, friendly, and professional communication with guests, both in person and over the phone or via email.Ability to listen actively to guest concerns, requests, or inquiries and respond in a courteous manner.2. Customer Service ExcellenceProviding exceptional service by addressing guest needs promptly and...
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Guest Service Center Agent
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Minor International Full timeKEY DUTIES ANDRESPONSIBILITIESPlease note thatthis is not an exhaustive list of everything that needs to bedone. Anantara employees always find new ways to lookafter the business their guests and theircolleagues. Within this the keyresponsibilities for this positionare:To anticipate guest needs andhandle guest inquiries in a helpful and attentive...
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Guest Service Center Agent
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Minor International Full timeKEY DUTIES ANDRESPONSIBILITIESPlease note thatthis is not an exhaustive list of everything that needs to bedone. Anantara employees always find new ways to lookafter the business their guests and theircolleagues. Within this the keyresponsibilities for this positionare:To anticipate guest needs andhandle guest inquiries in a helpful and attentive...
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Guest Service Agent Reservations
4 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full timeRoles and responsibilities1. CommunicationSkillsClear, friendly,and professional communication with guests, both in person and overthe phone or via email.Ability to listenactively to guest concerns, requests, or inquiries and respond in acourteous manner.2.Customer ServiceExcellenceProvidingexceptional service by addressing guest needs promptly and...
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Guest Service Agent Reservations
2 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full timeRoles and responsibilities1. CommunicationSkillsClear, friendly,and professional communication with guests, both in person and overthe phone or via email.Ability to listenactively to guest concerns, requests, or inquiries and respond in acourteous manner.2.Customer ServiceExcellenceProvidingexceptional service by addressing guest needs promptly and...
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Guest Service Agent Reservations
4 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full timeRoles and responsibilities 1. CommunicationSkills Clear, friendly,and professional communication with guests, both in person and overthe phone or via email. Ability to listenactively to guest concerns, requests, or inquiries and respond in acourteous manner. 2.Customer ServiceExcellence Providingexceptional service by addressing guest needs promptly and...
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Service Agent
4 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates IHG Hotels & Resorts Full timeCompany OverviewIHG Hotels & Resorts is a leading hospitality company that provides exceptional guest experiences in its properties worldwide.
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Guest Accommodation Specialist
2 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full timeAbout UsWe are Mövenpick Hotels & Resorts, a worldwide leader in hospitality. We welcome you as you are and offer opportunities to grow and learn every day. Our goal is to make work meaningful and fulfilling, so you can continue to explore your potential.Job DetailsAs a Room Attendant, you will be responsible for cleaning guest rooms and providing...
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Wellness Services Specialist
22 hours ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Minor International Full timeAbout Minor InternationalMinor International is a leading hospitality and lifestyle company that operates a portfolio of hotels, resorts, restaurants, and spas across the globe. We are committed to delivering exceptional guest experiences through our team's passion for service excellence.About the RoleWe are seeking an experienced Spa Therapist to join our...
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Personalized Guest Services Representative
2 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full timeBecome Part of Our TeamWe're looking for a skilled and enthusiastic Room Attendant to join our team at Mövenpick Hotels & Resorts. If you're passionate about delivering exceptional service and creating memorable experiences, we'd love to hear from you.Your Key QualificationsMinimum 1 year of experience in a similar role for a 5-star hotel.Excellent...
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Guest Relations Supervisor
3 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RIXOS Full timeJob Description Key Responsibilities Guest Services Supervision Lead the Guest Relations team to provide outstanding service throughout the guest journey, from pre-arrival to departure. Greet VIP guests, handle special requests, and ensure personalized experiences. Monitor guest feedback and implement improvements to enhance guest satisfaction. Address and...
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Guest Relations Supervisor
3 hours ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RIXOS Full timeJob Description Key Responsibilities Guest Services SupervisionLead the Guest Relations team to provide outstanding service throughout the guest journey, from pre-arrival to departure. Greet VIP guests, handle special requests, and ensure personalized experiences. Monitor guest feedback and implement improvements to enhance guest satisfaction. Address...
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Guest Experience Supervisor
3 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RIXOS Full timeWelcome to RIXOSAs a luxury resort, we strive to create unforgettable experiences for our guests. We are seeking an exceptional individual to join our team as a Guest Relations Supervisor, responsible for leading the Guest Relations team to provide exceptional service throughout the guest journey.Key ObjectivesLead by example and promote a culture of...