Sales Operations Specialist
1 month ago
At MAJID AL FUTTAIM, we are seeking a highly skilled Sales Operations Executive to join our team. As a Sales Operations Executive, you will play a critical role in ensuring the smooth operation of our sales processes, ensuring compliance with sales policies and regulations, and driving business growth.
Key Responsibilities:- Ensure Sales Compliance: Verify that customer documentation and payments received for every sales transaction comply with sales policy, sales processes, and AML regulations.
- Customer Screening: Ensure all customers (primary and joint) are satisfactorily screened and cleared for purchase by the corporate compliance team.
- Payment Reminders: Dispatch payment reminders as per agreed Service Level Agreements for all outstanding payments. Record, receipt, and submit payments for clearance promptly.
- Payment Recovery: Make follow-up calls to recover outstanding dues. Take appropriate actions, including negotiations and escalations, to ensure payment collections in accordance with payment targets.
- Document Management: Ensure all Sale and Purchase Agreements (SPAs), Addendums issued are in the format approved by Legal and through the company's authorized CRM system.
- Process Improvement: Monitor and evaluate the effectiveness of current processes and recommend improvements. Assist in the development and implementation of sales processes and procedures to improve operational efficiency.
- Policy Compliance: Ensure policy compliance while processing primary and secondary resale transactions.
- Document Custodian: Ensure the sales operations team is the custodian of all customer documents, SPAs, and important approvals related to every sale.
- Education: Bachelor's degree in Business Administration or any relevant field.
- Experience: Minimum 1-2 years of Real Estate Developer experience in the role.
- Skills: Excellent Communication and problem-solving skills. Excellent Microsoft Office skills. Very Good English level.
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