IIB Integration Support Specialist
4 weeks ago
We are seeking a skilled professional to provide technical support for IBM Integration Bus (IIB) environments, ensuring smooth operation of the API ecosystem. The ideal candidate will collaborate with development teams to resolve complex integration issues and ensure high availability and performance.
Key Responsibilities:- Provide day-to-day support for IIB environments, including monitoring, incident resolution, and performance tuning.
- Collaborate with development teams to troubleshoot and resolve integration and API issues.
- Manage and support IBM Connect-based integrations, ensuring stability and security.
- Deploy and manage APIs in IBM IIB, monitoring API performance and resolving any failures or inconsistencies.
- Assist in the implementation of new integration solutions and API services, ensuring alignment with business needs.
- Perform root cause analysis for system failures and propose preventive measures to avoid future outages.
- Maintain system documentation, including troubleshooting guides, best practices, and operational processes.
- Work closely with cross-functional teams to ensure the seamless integration of systems.
- Participate in on-call support rotation and assist in major incident management.
- Experience: 3 years of experience in IIB support.
- Technical Skills:
- Strong expertise with IBM Connect and API Management.
- Experience in integration deployment and troubleshooting using IBM IIB.
- Knowledge of middleware solutions and integration patterns.
- Familiarity with WebSphere MQ, DataPower, and related IBM middleware technologies.
- Understanding of RESTful and SOAP-based web services.
- Proficiency in troubleshooting and root cause analysis.
- Soft Skills:
- Strong problem-solving skills with a focus on customer satisfaction.
- Excellent communication and collaboration abilities.
- Ability to work under pressure in a fast-paced environment.
- Experience with cloud integration platforms (e.g. IBM Cloud).
- Knowledge of DevOps practices and automation tools.
- Certification in IBM Integration Bus or related technologies.
Atribs Metcon Group is a leading provider of innovative solutions, and we are seeking a skilled professional to join our team as an IIB Integration Support Specialist. If you have a strong background in IIB support and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.
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