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Client Support Specialist

1 week ago

Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

We are seeking a talented Client Support Specialist to join our team at PrecisionHire Solutions. In this role, you will be responsible for providing expert-level support to our clients, ensuring their needs are met and exceeded.

About the Job:

  • Provide proactive and reactive support to clients via phone, email, and chat platforms.
  • Analyze client issues and develop effective solutions.
  • Escalate complex issues to senior support teams as needed.
  • Develop and maintain strong relationships with clients through regular communication.

Qualifications:

  • Degree in Computer Science, Information Technology, or related field.
  • 3+ years of experience in a client-facing support role.
  • Expertise in troubleshooting and problem-solving techniques.
  • Exceptional communication and interpersonal skills.