Customer Service Ambassador

4 weeks ago


Dubai, Dubai, United Arab Emirates Est Group Full time

Customer Service Representative Job Description at Est Group

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our team at Est Group. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients via phone, email, and chat.

**Responsibilities**

* Engage with customers to provide prompt and courteous support, resolving inquiries and concerns efficiently to ensure customer satisfaction.
* Maintain accurate records of interactions and transactions, collaborating with team members to optimize service delivery.
* Utilize strong problem-solving abilities and attention to detail to address customer issues effectively.
* Work in a fast-paced environment, adapting to change and prioritizing tasks to meet customer needs.

**Requirements**

* Excellent communication skills in English (Arabic is a plus).
* Strong problem-solving abilities and attention to detail.
* Previous experience in customer service or a related field is preferred.
* Ability to work in a fast-paced environment and adapt to change.

**Benefits**

* Competitive salary.
* Career growth opportunities.
* Friendly work environment.

**What We Offer**

At Est Group, we value our employees and offer a range of benefits to support their growth and well-being. As a Customer Service Representative, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.



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