Strategic Communication Manager
4 weeks ago
Decision Management Consultants is a dynamic media and marketing company based in Abu Dhabi, offering a wide range of services to help businesses thrive in the modern marketplace.
Key Responsibilities- Build and maintain strong, long-term relationships with key clients, serving as their main point of contact.
- Understand client business goals and objectives, offering customized solutions and strategic guidance.
- Proactively manage client expectations, addressing any concerns or issues promptly and effectively.
- Lead the daily management of client accounts, ensuring consistent high-quality service delivery.
- Identify opportunities for upselling and cross-selling products and services to drive revenue growth.
- Work closely with internal teams to develop and implement account strategies aligned with client goals.
- Oversee the planning and execution of campaigns, projects, and events, ensuring they meet client requirements and deadlines.
- Collaborate with creative production and digital teams to deliver cohesive and impactful solutions.
- Monitor project progress and performance, providing regular updates to clients and internal teams.
- Stay up-to-date on industry trends, market developments, and competitor activities.
- Offer clients insights and recommendations based on market research and industry best practices.
- Support the development of new business pitches and proposals, utilizing industry expertise.
- Prepare and present regular performance reports to clients, highlighting key metrics and insights.
- Track and analyze account performance, identifying opportunities for improvement and growth.
- Contribute to the creation of client success stories and case studies.
- Bachelor's degree in Business, Marketing, Communications, or a relevant field.
- 3 years of experience in account management, sales, or a similar role.
- Fluency in Arabic and/or English, with strong written and verbal communication skills.
- Demonstrated success in managing multiple client accounts and consistently delivering outstanding results.
- Excellent communication, negotiation, and presentation abilities.
- Proficient in CRM tools and Microsoft Office Suite.
- Visa
- Annual Ticket Allowance
- Medical Insurance
- Other employee benefits as per UAE labour law
We are seeking a highly skilled and experienced professional to join our team as a Senior Communication Executive. The successful candidate will be responsible for building and maintaining strong relationships with key clients, managing client expectations, and delivering high-quality service.
The ideal candidate will have a strong understanding of the media and marketing industry, excellent communication and negotiation skills, and the ability to work effectively in a fast-paced environment.
Decision Management Consultants offers a competitive salary and benefits package, including visa, annual ticket allowance, and medical insurance.
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