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Hospitality Host
1 week ago
Company Overview: Discover the warm hospitality of Sofitel Mumbai BKC, a luxurious 5-star hotel nestled in the heart of the city. Our resort offers a tropical and relaxing sanctuary, perfect for those seeking excellence.
Job Description: As a Waiter/Waitress, you will be responsible for providing exceptional customer service to our guests. Your duties will include taking food and beverage orders, serving dishes according to our standards, and maintaining a clean and orderly environment.
- Familiarity with menu items: You should be knowledgeable about all food and beverage items on our outlet menu.
- Preparation for operation: Prepare the outlet for operation by completing mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
- Food and beverage ordering: Take food and beverage orders from guests, upselling wherever possible, and utilize the outlet point-of-sales system as prescribed.
- Sales recording: Ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
Qualifications: To be successful in this role, you should have prior experience within a similar luxury hotel or established restaurant environment. You should also be fun, energetic, and passionate about hospitality, with fluency in English.