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Restaurant Host

1 week ago

Dubai, Dubai, United Arab Emirates NOVOTEL Full time
Job Summary

We are seeking a friendly and attentive Restaurant Host to join our team at Novotel. As a key member of our Food and Beverage department, you will be responsible for greeting guests, managing reservations, and ensuring seamless service delivery.

Key Responsibilities

  • Welcome guests to the restaurant, offering a warm and inviting smile and ensuring they feel at ease from the start.
  • Manage reservations and bookings, communicating with guests and colleagues to ensure smooth service delivery.
  • Work closely with our server team to coordinate orders, deliveries, and payments, minimizing delays and errors.
  • Monitor the dining area, maintaining high standards of cleanliness and organization at all times.
  • Collaborate with our marketing team to promote special offers and events, driving sales and revenue growth.

Requirements

  • Degree in Hospitality or related field preferred.
  • Proven experience in a similar role, with a strong understanding of customer service principles and hospitality operations.
  • Excellent communication and organizational skills, with the ability to work effectively under pressure.
  • Familiarity with Aloha and other point-of-sale systems an advantage.