Transformation Program Manager
1 week ago
We are seeking a highly skilled Transformation Program Manager - Value Realization to lead our Global Business Services (GBS) value realization efforts. As a key member of our team, you will work collaboratively with our Global Process Owners to drive all aspects of services value realization.
Key Responsibilities- Value Realization Leadership: Help drive all aspects of services value realization, including defining and refining value context, strategic objectives, value drivers, establishing priorities, accountability, alignment, and delivering value summaries and key messages to stakeholders.
- Business Case Execution: Assist the GBS Director in crafting, tracking, and executing against the approved business case and value.
- Best-in-Class Offerings: Leverage and make available all best-in-class offerings and credentials working with GPO, GBS Director, and Outsourcing Service provider.
- Analysis and Innovation: Analyze key trends, opportunities, and challenges in the GBS and assist in driving innovation and differentiation in GBS.
- Relationship Management: Partner/collaborate with various corporate functions that support the entity to provide consistent support across all required dimensions.
- Initiative Coordination: Assist in relationship management and teaming with key ecosystem partners critical for GBS growth, and support and coordinate external and internal GBS initiatives.
- Domain Skills: Strong domain skills with experience in delivering Service Management.
- Reporting Tools: Hands-on knowledge of Reporting tools and solutions.
- Financial and Commercial Constructs: Strong knowledge of Financials & Commercial constructs.
- Service Management Tools: Strong knowledge of Service Management Tools, Microsoft Office applications including PowerPoint, Word, Excel, and appetite to leverage more progressive digital tools for work process and teaming.
- Minimum Experience: Minimum of 5-8 years of applicable experience in finance business partnering for the GBS setup in a global professional services organization, preferably a GBS or BPO/ITO organization.
- Complex Matrix Organization: Experience working successfully within a complex matrix-structured organization is essential.
- Financial Expertise: Must have worked as a finance professional in planning, analysis, monitoring, and managing the end-to-end financial aspect of GBS.
- Education: Bachelor's degree, preferred MBA or equivalent business degree from a recognized institution.
- Financial Qualification: Must have a financial qualification.
Key Competencies
- Customer/Consumer Focus
- Integrity
- People
- Business Planning and Forecasting
- Business Acumen – Financial and Commercial
- Change Management
- Financial Planning and Analysis
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