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Team Performance Manager

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates GMG Full time

**Key Responsibilities**

The successful candidate will be responsible for:

  • Driving sales growth by communicating store targets to the team and achieving financial objectives.
  • Maintaining proper loss prevention standards, ensuring compliance with cash handling, fraud, and theft of products.
  • Overseeing and monitoring all point-of-sale activities in the store, including sales transactions, customer orders, payments, returns, refunds, and inventory updates.
  • Managing cash transaction entry and management, including petty cash, POS cash elements, and change floats.
  • Auditing store administration regularly and resolving any issues, assisting in annual stock counts and spot checks.
  • Monitoring and handling customer complaints, taking corrective action in line with policy and responding to feedback in a timely and professional manner.
  • Evaluating brand sales performance, researching market trends and competitor trading activities to identify critical business factors and proposing action plans to increase sales and profitability.
  • Analyzing sales reports and providing insights to maximize stock potential, reporting on the performance of new and core collections.
  • Maintaining window and in-store displays to a high standard in line with merchandising guidelines.
  • Overseeing inventory management in the store, ensuring accurate stock merchandise and management within the store.